To place an order, simply browse our product selection and add the desired items to your cart. Once you are ready, proceed to checkout and follow the instructions to complete your purchase.
We accept various payment methods including major credit cards (Through Max Redemption) and eCheck/ACH (Recommended, as this one has less fees than using credit cards).
If you need to modify or cancel your order, please contact our customer service team at customerservice@lifelinkresearch.com as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
Yes, we offer bulk discounts on all of our products. You can find details about bulk pricing in each product’s section. For additional information or specific inquiries, please contact our team at customerservice@lifelinkresearch.com.
We ship worldwide. Shipping options and costs will be calculated at checkout based on your location.
Shipping times vary depending on your location and the shipping method selected. Typically, domestic orders arrive within 3-7 business days, while international orders can take 7-21 business days.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s website.
If you need to change or correct your address, please email us immediately at customerservice@lifelinkresearch.com. Address changes are only possible if the order is still processing. Once an order has been endorsed for shipping, modifications are no longer possible.
Please note that we cannot refund or reship orders with incorrect addresses provided by customers. We strictly follow the details indicated on the order form.
Yes, all our products undergo rigorous quality testing to ensure they meet our high standards.
Our products are intended for laboratory research use only and are not for human consumption. Please refer to the product labels and descriptions for more information.
Yes, creating an account allows you to track your orders, save shipping information, and access special promotions.
If you forgot your password, you can reset it by clicking on the “Forgot Password” link on the login page and following the instructions.
You can contact our customer support team via email at customerservice@lifelinkresearch.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours. Additionally, you can reach us via the chat option available on our online website for immediate assistance.
Our customer support team is available Monday to Friday, from 9 AM to 6 PM EST.
We take your privacy seriously and use advanced security measures to protect your personal information. Please refer to our Privacy Policy for more details.
We do not sell or share your personal information with third parties except as necessary to process your order. For more information, please see our Privacy Policy.
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Products on this site are intended only for research and development; they are not for human consumption and that I am a qualified individual 21 years and older. Statements and products on this site have not been evaluated by the U.S. Food and Drug Administration. Your continued use of this site implies understanding and acceptance of these conditions.
